Return Period
You may return most items within 30 days of the date of purchase for a full refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
The return period begins on the date of delivery confirmation. To start a return, please contact us within the 30-day period using the contact information provided below.
Return Conditions
For an item to be eligible for return, it must meet the following conditions:
- The item must be in its original, unopened packaging
- The item must be unused and in the same condition as received
- All original tags, labels, and documentation must be included
- The item must not show signs of wear, damage, or misuse
- Proof of purchase (receipt or order confirmation) must be provided
Items that do not meet these conditions may be refused for return or may be subject to a restocking fee.
Cost of Return Shipping
If you are returning an item due to our error (e.g., wrong item shipped, defective item), we will cover the cost of return shipping. In all other cases, you are responsible for the cost of return shipping.
We recommend using a trackable shipping method to ensure your return is received. We are not responsible for items lost during return shipping if you do not use a trackable method.
Return Process
To initiate a return, please follow these steps:
- Contact us via email or phone using the contact information provided below
- Provide your order number, item name, and reason for return
- We will provide you with a Return Authorization (RA) number and return instructions
- Package the item securely in its original packaging
- Include the RA number on the outside of the package
- Ship the item to the address provided in your return instructions
Please do not return items without first obtaining a Return Authorization number, as unauthorized returns may not be processed.
Non-Returnable Items
The following items are not eligible for return:
- Items that have been used, damaged, or altered
- Items without original packaging or documentation
- Custom or personalized items
- Items returned after the 30-day return period
- Items without proof of purchase
General Legal Requirements
This return policy complies with applicable consumer protection laws. If you are located in a jurisdiction that provides additional consumer rights, those rights are in addition to the terms of this policy and will not be limited by this policy.
For consumers in the European Union, you have the right to withdraw from a contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day you receive the goods.
Order Cancellation Policy
You may cancel an order before it has been shipped. Once an order has been processed and shipped, it cannot be cancelled, but you may return it according to our return policy.
To cancel an order, please contact us immediately using the contact information provided below. If payment has already been processed, a full refund will be issued to the original payment method within 5-10 business days.
Refund Procedure
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 5-10 business days.
Please note that it may take additional time for your bank or credit card company to process and post the refund to your account. Refunds for returned items will not include original shipping charges unless the return is due to our error.
If you receive a refund, the cost of return shipping will be deducted from your refund amount unless the return is due to our error or a defective product.
Contact Information
For returns, exchanges, or questions about our return policy, please contact us:
Varnorexphit
1203 Garden Park Ct
Richmond, VA 23221
Phone: +1 (512) 773-2509
Email: support@varnorexphit.world
Please include your order number and a detailed description of your return request when contacting us.